If A Boat Could Talk, What Would It Tell You?

Published online: Jun 18, 2009 News
Viewed 153 time(s)
ALEXANDRIA, Va., June 18, 2009 -- Over 20 years ago, Boat Owners Association of The United States (BoatU.S.) started asking its members about their boats, their marinas, their boat dealers and any other marine service provider that they had worked with. The organization wanted to know how boats were holding up, if any problems arose, and whether or not boaters were being treated fairly if a dispute had arisen. Most importantly, it wanted to share that information to help other boaters steer clear of problems. 

Today, the online BoatU.S. Consumer Protection Database has reached its 10,000th entry, and it remains the only nationwide database of consumer complaints and safety information reported by boat owners, the U.S. Coast Guard, manufacturers, marine surveyors and marine technicians. 

The Database contains thousands of specific reports about boats, marine engines, boating products, dealers, marinas and related boating services as well as information about how, or whether, the companies involved responded to each complaint. Also included are manufacturer's defect recall notices and safety alerts published by the U.S. Coast Guard and a selection of service bulletins issued by boat builders.

The Database can be searched by boat and engine make, model, year, hull number or serial number, or by the type of problem and they can also register a new problem.

To increase accuracy, BoatU.S. makes every effort to collect boat make and model information and hull and engine identification numbers. Having this data is vital because analysis often shows that problems are confined to specific models or a series of hull numbers. 

The Database does not rate or evaluate boats, engines, marine products or services, so users should not expect to find an overall company report card. Also, boaters searching the database will most likely find reports about larger companies simply because large companies have more products on the water. "Keep in mind that the presence - or absence - of reports is as much a reflection on market share, rather than the quality of a boat or lack of it," said BoatU.S. Consumer Protection Bureau Director Caroline Ajootian.

The database is located at www.BoatUS.com/consumer and available to BoatU.S. members. If you aren't a BoatU.S. member yet, this Web site also gives prospective users the option of easily signing up at a special online rate of only $19.00 a year. 

You May Also Be Interested In...

March 19, 2015

Carefree Boat Club adds location in Georgia

Carefree Boat Club has just opened a brand new location, adding to its ever-growing lineup.
March 17, 2015

World's fastest pontoon boat gets even faster

When you think of fast boats, a pontoon is probably pretty low on your list, just ahead of houseboats and tugboats. Brad Rowland begs to differ.
March 05, 2015

West Marine begins "Do It Yourselfie!" promotion

Show off your selfie fixing up your boat and West Marine could lend you a hand.
March 04, 2015

Pontoon Brands United

Premier Marine announced today the company will transfer the production of its Weeres and Palm Beach brands to its headquarters in Wyoming, Minn.
March 02, 2015

West Marine's New Product Review Day set for March 20

West Marine has announced the date for this year's iteration of their New Product Review Day.
February 19, 2015

Honda Marine and Coach Pontoons Are Now Partners

The PDB team has exciting news! While we were at the 2015 Miami International Boat Show, Honda Marine announced their new exclusive OEM agreement with Coach Pontoons!
Follow us on Facebook!  Follow us on Instagram!  Follow us on Twitter!  Follow us on YouTube!