Godfrey Dealers Awarded

July 2021 News

Godfrey Marine, manufacturer of premium family Godfrey pontoon boats and Hurricane deck-boats, legendary innovator in versatile deck-boat designs, announced its boat dealer recipients of the NMMA 2020 Marine Industry Customer Satisfaction Index (CSI) Awards. The 2020 CSI Awards honor 1,497 boat dealers for customer satisfaction excellence in sales and 1,035 for excellence in continued service. There were 36 Godfrey dealers and 39 Hurricane dealers recognized this year.

For the fifth consecutive year, NMMA is using dealer satisfaction data collected through the Marine Industry CSI program to recognize boat dealers who actively measure customer satisfaction and pursue continuous improvements to better serve their customers.

“The expectations of today’s boater are not only for an extraordinary experience with their boat, but with their overall experience with the dealer from purchase and delivery through ongoing service and maintenance,” said Robert Newsome, senior vice president of operations for NMMA. “We recognize the 2020 CSI Award boat dealer recipients for setting the standard for delivering exceptional customer satisfaction and playing a vital role in boater retention.”

“We are proud of the hard work and dedication of our network of distributors and dealers,” said Heather Roush, director of customer experience, Godfrey Marine. “We are grateful to the NMMA for recognizing the satisfaction of our customers and look forward to the continued success of these sales and service teams.” 
Godfrey dealers recognized include:

Allan Marsh Travel Center – Boise, ID Jim Carters Marine – Thornville, OH
Archer Lake Watersports, LLC – Quincy, MI Loonie Toons Pontoons and Powersports – Desbarats, ON
Bakker Marine, Inc. – Hawley, PA Norton's Dry Dock – Green Lake, WI
Big Moose Yamaha – Eagle Bay, NY Nyes Marina Service – Conneaut Lake, PA
Boat City Ventures, LLC – Portage, MI Old Point Comfort Marine – Roscommon, MI
Chuck's Garage, Inc. – Siren, WI Perdue Marine – Lanark, IL
Dale's Marine – Madison Lake, MN Pharo Marine, Inc. – Waunakee, WI
Dane's Marine – Mansfield, OH Popps Marine – Crivitz, WI
Dockside Marine – Glennie – Glennie, MI Pull Watersports – Cumming, GA
Dockside Marine – Wilmington – Wilmington, IL Red River Boating Center – Heber Springs, AR
Eagle Lake Marine – Edwardsburg, MI Round Lake Marina – Hayward, WI
Fentress Marine, Inc. – McDaniels, KY Sexton's Marine LLC – Mountain City, TN
Fish Tale Marina – Eatonton, GA Spend a Day – Russells Point, OH
Foothills Marine, Inc. – Morganton, NC Stryker's Lakeside – Beaverton, MI
Hamilton Lake Marine – Hamilton, IN Table Rock Boats – Kimberling City, MO
Highway Marine Service, Inc. – Quakertown, PA Tomahawk Sports Center, Inc. – Tomahawk, WI
Huntley Marine – Pineville, NC U-Win Motorsports – Ludington, MI
Island Lake Marine – Fort Collins, CO Windward Boats – Kailua, HI

Hurricane dealers recognized include:

Aloha Marine – Holly Hill, FL Kents Harbor – Liberty, IN
Anchor Marine – Speedwell, TN Krupa's Boat Mart – Jackson, MI
Arnolds Boats & Motors – Louisville, KY Lake LBJ Marineland – Kingsland, TX
Augusta Marine – Augusta, GA Long Lake Marina – Interlochen, MI
Bay Lake Marine – Deerwood, MN M&J Marine, Inc. – Mosinee, WI
BMC Boats – Longwood, FL Madisonville Marine – Madisonville, TN
Boomerang Marine & Sports – Melrose, MN Marine Supply – The Boating Center – Winter Haven, FL
Buckeye Lake Marina – Millersport, OH Mark's Marine – Clayton – Clayton, GA
C&P Marine – Bronston, KY McDuffie Marine – Lake City, FL
C.H. Marine – Livingston, TX Meredith Marina – Meredith, NH
Captain Dave’s Boating World – Anderson, SC Naples Boat Mart – Naples, FL
Castaway Marine – Melbourne, FL Ocean House Marina – Charlestown, RI
Centerville Waterway Marina – Chesapeake, VA Pelican Marine Center, Inc. – Hudson, FL
Chatlee Boat & Marine – Sanford, NC Rockingham Boat Repair – Hampstead, NH
Coastal Marine – Myrtle Beach, SC Russell Marnie – Kowaliga – Alexander City, AL
Coulter's Panorama Marine – Panora, IA Texas Boat World – Harker Heights, TX
Danforth's Inc. – Ogdensburg, NJ Trojan Landing Marine, Inc. – Charleston, WV
Full Performance Marine – James Creek, PA Webster Marine – Moneta, VA
Gamble Distributors, Inc. – Carthage, NY West Lakes Boat Mart – Rome City, IN
Hughes Marine – Washington, DC  

The complete list of boat dealers honored with an NMMA 2020 CSI Award for their efforts to increase customer satisfaction levels in the boating industry are listed at www.boatsatisfaction.com.

The NMMA 2020 CSI Award dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey of customers purchasing a new boat between January 1, 2020 and December 31, 2020. For this reporting period, the program surveyed more than 175,000 customers.

For more information on Godfrey, please visit www.godfreypontoonboats.com. For more information on Hurricane, please visit www.hurricaneboats.com.

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