Pontoon & Deck Boat Leading Customer Service Manufactures

Published online: Sep 14, 2012 News
Viewed 369 time(s)

The National Marine Manufacturers Association (NMMA) recognized recipients of the 2012 Marine Industry CSI Awards. Many pontoon and deck boat manufacturers were recognized for excellence in customer satisfaction.

The Marine Industry CSI Awards program honors participating manufacturers that actively measure customer satisfaction and continuously try and improve their customer service. Award recipients achieved and maintained a 90 percent or higher in customer satisfaction surveys over the past year.

Participating manufacturers were required to survey all owners that purchased a boat or engine during the last year. More than 32,000 consumers were surveyed nationwide.

 "It is an honor to recognize these manufacturers for their outstanding focus on the creation of quality products and an enjoyable customer experience," notes Terry Leitz, NMMA's director of CSI programs. "Recipients of the CSI Awards are leading the recreational boating industry forward by ensuring feedback from their customers is an integral part of their planning and manufacturing functions."

The following companies are being honored with 2012 CSI Awards for their efforts to increase customer satisfaction levels in the boating industry:


Pontoon Boats


Bennington Marine

Cypress Cay

Forest River Marine

G3 Boats

Godfrey Pontoons

Harris Flotebote

Lowe Boats

Manitou Boats

Palm Beach Marine Craft

Premier Marine


Deck Boats

Chaparral Boats


Lowe Boats

Regal Marine

Sea Ray Boats


Congrats to all of these manufactures for keeping customer service a high priority and being recognized as some of the best in the biz. It's a great time to go pontooning! 

You May Also Be Interested In...

March 19, 2015

Carefree Boat Club adds location in Georgia

Carefree Boat Club has just opened a brand new location, adding to its ever-growing lineup.
March 17, 2015

World's fastest pontoon boat gets even faster

When you think of fast boats, a pontoon is probably pretty low on your list, just ahead of houseboats and tugboats. Brad Rowland begs to differ.
March 05, 2015

West Marine begins "Do It Yourselfie!" promotion

Show off your selfie fixing up your boat and West Marine could lend you a hand.
March 04, 2015

Pontoon Brands United

Premier Marine announced today the company will transfer the production of its Weeres and Palm Beach brands to its headquarters in Wyoming, Minn.
March 02, 2015

West Marine's New Product Review Day set for March 20

West Marine has announced the date for this year's iteration of their New Product Review Day.
February 19, 2015

Honda Marine and Coach Pontoons Are Now Partners

The PDB team has exciting news! While we were at the 2015 Miami International Boat Show, Honda Marine announced their new exclusive OEM agreement with Coach Pontoons!
Follow us on Facebook!  Follow us on Instagram!  Follow us on Twitter!  Follow us on YouTube!